Hugh Chatham Memorial Hospital announced that Yadkin Valley Home Health has been awarded the 2017 Premier Performer for Home Health Patient Satisfaction, by the nationally acclaimed SHP (Strategic Healthcare Programs) Group. The award recognizes Yadkin Valley Home Health for achieving an overall score that ranked in the top 5 percent out of 4,500 agencies in the SHP national HHCAHPS benchmark as measured from the patient’s point of view.
SHP is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. The annual SHP Best program was created to acknowledge home health agencies that consistently provide high quality service to their patients.
“Yadkin Valley Home Health’s Premier Performer award signals its commitment to providing the highest level of care to patients across their service area and region,” said Paul Hammes, Hugh Chatham chief executive officer. “It takes consistent, unwavering dedication to patients to achieve the se types of scores and I congratulate Home Health’s Executive Director Andrew Tate and his team of excellent clinicians on this well deserved honor,” he added.
Yadkin Valley Home Health serves clients who want to live independently at home, patients recuperating from an illness or injury, and the chronically ill. Yadkin Valley Home Health’s Executive Director Andrew Tate stated, “The home health staff is dedicated to providing every patient with the best care available anywhere, upon every visit. I am so proud to work alongside this remarkable group of clinicians.”